Effective Date: October 8, 2024

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Welcome to Open Arms Healthcare Clinic. Protecting your privacy is paramount to us, especially as it pertains to your health and personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you interact with our website or utilize our healthcare services.

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1. Information Collection

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We collect information that you provide directly to us when you:

- Register for an appointment
- Receive consultation or treatment
- Subscribe to newsletters or updates
- Participate in surveys or feedback forms

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We may also collect non-personally identifiable information about your visit to our website, including your browser type, IP address, and cookies.

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2. Use of Information

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Your information may be used for the following purposes:
- To provide and manage healthcare services
- To improve our website and services
- To communicate with you about healthcare matters
- To comply with legal obligations
- To conduct research or surveys

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3. Protected Health Information (PHI)

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Under HIPAA, we have specific duties and privacy practices regarding your Protected Health Information (PHI). We use PHI for treatment, payment, and healthcare operations unless required by law to do otherwise.

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4. Information Disclosure

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We may share your information with third parties in the context of:
- Facilitating direct healthcare provision
- Billing and payment processing
- Legal or regulatory requirements
- Partners in healthcare and medical research, under confidentiality agreements

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We will obtain your written consent before using or sharing your PHI for purposes other than those that are covered by this privacy policy or as otherwise permitted by law.

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5. Cookies and Tracking Technology

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We use cookies to enhance your user experience and analyze site traffic. You can adjust your browser settings to decline cookies if you prefer.

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6. Your Rights and Choices

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You have certain rights regarding the use and disclosure of your PHI, including the right to request access, correct inaccuracies, or request restrictions on certain uses.

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7. Changes to Our Privacy Policy

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We may update this privacy policy periodically to reflect changes in our practices or legal requirements. Changes will be posted on this page with an updated effective date.

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8. Contact Us

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407 Orchard Park

Ridgeland, MS 39157
info@mbk-inc.org
769.216.2455